Privacy Policy

In effect since July 19, 2026. Last updated: July 19, 2026.

Quick summary

On your Mac, Transcritor is 100% local. Dictation and meeting transcription happen inside your computer — the audio is never sent to the internet.

On mobile and in the browser (Transcritor Notes), transcription runs in the cloud. To turn audio into text through the web app, the audio is securely sent to our cloud provider and processed there — it is never used to train artificial intelligence, nor shared with third parties for advertising.

We collect the minimum needed to sell, deliver, and support the product. We do not sell your data. You can request access or deletion at any time.

1. Who is responsible for your data

The party responsible (controller) for processing the personal data collected in Transcritor AI is Lumia Tecnologia (corporate name LUMIA TECNOLOGIA LTDA), registered under CNPJ No. 54.293.486/0001-22, with an address at Avenida Praia de Belas, No. 1212, room 424, Praia de Belas neighborhood, Porto Alegre/RS, ZIP code 90110-000.

For any privacy matter and to exercise your rights, contact our Data Protection Officer (DPO) by email at [email protected].

2. What data we collect and why

Data	What we use it for	Legal basis (LGPD)
Registration: full name, email, CPF or CNPJ, and mobile number (optional)	Create your account, grant access, issue billing and the invoice, and contact you about your subscription	Performance of the contract; compliance with a legal/tax obligation (CPF/CNPJ and invoice)
Payment: transaction data	Process the subscription. Card/PayPal data is handled directly by our payment processor (PayPal) — we do not store card numbers	Performance of the contract
Device identifier: a code generated from your Mac's identifier (stored as a “fingerprint,” not reversible to the original number)	Link the license to the activated computer and manage the free trial	Performance of the contract; legitimate interest (fraud prevention)
Transcritor Notes content: audio sent for transcription and the text of the transcripts/meeting minutes generated in the web/mobile app	Provide the transcription and summary service. The audio is processed in the cloud and the transcript stays saved in your account until you delete it	Performance of the contract; consent (sending audio to the cloud, highlighted in the app)
Site usage: pages visited, traffic source, device type, approximate country/city, and time on page	Understand interest in the product and improve the site. This is our own, aggregated measurement — we do not store your IP address or use third-party tracking cookies	Legitimate interest
Communications: emails we send (welcome, password recovery, expiration notices)	Operate the account and provide support	Performance of the contract

3. What we do NOT do

On the Mac, we do not send your audio or your transcripts to the internet — dictation and meetings are transcribed locally. The history is saved only on your computer.
We do not sell, rent, or transfer your personal data.
We do not use the content of your transcripts, meetings, or dictations to train artificial intelligence models.
We do not use advertising cookies or third-party trackers.

4. Where your data is processed

To operate the service, we rely on vendors that process data on our behalf (processors), only in accordance with our instructions:

Cloudflare — site hosting, database, and cloud audio transcription (Transcritor Notes).
Asaas — payment processing and invoice issuance.
Resend — sending account emails.

Some of these providers may process data on servers outside Brazil. In such cases, the transfer is carried out with appropriate safeguards, in accordance with the LGPD (Brazilian data protection law).

5. How long we keep it

Registration and tax data: for as long as your account exists and for the period required by tax law after it is closed.
Notes transcripts and meeting minutes: until you delete them or close your account.
Site usage measurement: kept in aggregated form, for a limited period.
Security backups: kept on rotation and then discarded.

6. Your rights

At any time, you may request:

confirmation that we process your data and access to it;
correction of incomplete or outdated data;
anonymization, blocking, or deletion of unnecessary data;
portability of your data;
deletion of data processed based on your consent;
information about with whom we share your data;
withdrawal of consent.

To exercise any of these rights, write to [email protected]. We will respond as quickly as possible. You can also delete your transcripts directly in your account and cancel renewal whenever you like.

7. Security

We adopt technical and organizational measures to protect your data, such as encryption in transit (HTTPS), passwords stored in encrypted form (never in plain text), access control for the administrative panel, and backups. No system is 100% infallible, but we work to reduce risks and respond quickly to any incident.

8. Cookies and local storage

We do not use third-party tracking cookies. We use the browser's local storage only for the operation of the service — for example, to keep you signed in to your account and remember preferences such as the light/dark theme. For site usage measurement, we store only a random session identifier, without linking it to your identity.

9. Children and adolescents

Transcritor is not intended for anyone under 18 years of age, and we do not intentionally collect data from children or adolescents.

10. Changes to this policy

We may update this policy to reflect changes in the product or in the law. When that happens, we change the date at the top and, for significant changes, we notify you by email or on the site.

11. Contact

Questions about privacy or your data? Contact the Data Protection Officer (DPO) at [email protected].