Terms of Use

In effect since July 19, 2026. Last updated: July 19, 2026.

In short

Transcritor is dictation and transcription software. On the Mac it works locally; Transcritor Notes (web/mobile) transcribes in the cloud. You subscribe monthly or yearly, get a 7-day free trial, and can cancel whenever you want. You own the content you transcribe and are responsible for using it lawfully.

This summary is just a quick guide — the full terms below prevail.

1. Who we are and acceptance

These Terms of Use govern the use of Transcritor AI (the “Service”), offered by Lumia Tecnologia (legal name LUMIA TECNOLOGIA LTDA), registered under CNPJ (Brazilian corporate taxpayer ID) No. 54.293.486/0001-22, with its registered office at Avenida Praia de Belas, No. 1212, room 424, Porto Alegre/RS, ZIP code 90110-000 (“we,” “Transcritor”).

By creating an account, starting the free trial, or subscribing, you declare that you have read and agreed to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

2. What the Service is

Mac application: voice dictation that inserts text into the app you are using, plus transcription of meetings and files — processed locally on your computer.
Transcritor Notes (web and mobile): recording and transcription of meetings and audio, with an AI-generated summary (“minutes”). Here the transcription is processed in the cloud, as explained in the Privacy Policy.
Features may evolve, be added, or be discontinued over time. We will notify you of relevant changes.

3. Registration and account

To use the Service, you must create an account with true and complete information (name, email, CPF or CNPJ, and, where applicable, phone number).
You are responsible for keeping your password confidential and for all activity carried out on your account. Notify us immediately in the event of unauthorized use.
Access is personal. You may use your account on as many devices as you like, but you must not share it with third parties or resell access.
You must be 18 years of age or older to subscribe.

4. Plans, prices, and payment

The Service is offered under subscription plans (for example, monthly and annual, with or without Transcritor Notes). The prices and terms in effect are those displayed on the site and on the payment screen at the time of purchase.
Payments are processed by PayPal (PayPal balance or credit/debit card). We do not store your card data.
Subscriptions renew automatically at the end of each period (monthly or annual), at the price then in effect, until you cancel.
Any price adjustments will be communicated in advance and will take effect from the following renewal.
The invoice for the service is issued by Lumia Tecnologia, under CNPJ No. 54.293.486/0001-22.

5. Free trial

We offer a free trial period (currently 7 days), with no card required, subject to usage limits stated in the app and on the site. The trial is limited to one per person/device and its terms may be adjusted for new users. When the trial ends, access to paid features is interrupted until you subscribe.

6. Right of withdrawal (7 days)

Because the purchase is made online, you have the right to withdraw within 7 (seven) calendar days from confirmation of the purchase, under article 49 of the Brazilian Consumer Protection Code (Código de Defesa do Consumidor), with a full refund of the amount paid. Simply request it at [email protected]. The refund is issued through the same payment method whenever possible.

7. Cancellation

You may cancel automatic renewal at any time, through your account at transcritor.app/conta or by contacting us. Cancellation stops future charges; access remains available until the end of the period already paid for. Outside the 7-day withdrawal window, periods already started are not refunded, unless otherwise required by law.

8. Software license

We grant you a limited, personal, non-exclusive, non-transferable, and revocable license to install and use the application while your subscription (or trial) is active. You agree not to: (a) copy, resell, sublicense, or distribute the software; (b) reverse-engineer, decompile, or attempt to extract the code, except where permitted by law; (c) remove proprietary notices; (d) use the Service to develop a competing product.

9. Acceptable use and your content

You are solely responsible for the audio and text you record, transcribe, or process, and for having the necessary rights and authorizations to do so — including the consent of participants when recording meetings, where required by law.
You must not use the Service for unlawful purposes, to violate the rights of third parties, or for content that breaks the law.
The content is yours. We do not claim ownership of your transcriptions and do not use them to train artificial intelligence models. Data processing follows the Privacy Policy.

10. Intellectual property

The software, the “Transcritor” trademark, the site, the texts, the design, and the other elements of the Service are owned by Lumia Tecnologia or its licensors and are protected by law. These Terms do not transfer any of those rights to you, beyond the license to use described above.

11. Availability and disclaimers

We make reasonable efforts to keep the Service available and working well, but it is provided “as is,” and there may be interruptions, maintenance, and technical limitations. Transcription quality depends on factors such as audio clarity and is not guaranteed to be perfect. Features that depend on third parties (for example, downloading videos from external platforms) may vary according to those services.

12. Limitation of liability

To the maximum extent permitted by applicable law, Lumia Tecnologia is not liable for indirect damages, lost profits, or loss of data arising from the use or inability to use the Service. Nothing in these Terms waives rights guaranteed to you by law, in particular by the Brazilian Consumer Protection Code (Código de Defesa do Consumidor).

13. Suspension and termination

We may suspend or terminate access in the event of a breach of these Terms, fraudulent use, or non-payment. You may close your account whenever you wish. Termination does not affect obligations already due.

14. Changes

We may update these Terms to reflect changes in the Service or in the law. Relevant changes will be communicated by email or on the site, and the date at the top will be updated. Continued use after the changes take effect implies agreement with the new version.

15. Governing law and venue

These Terms are governed by the laws of Brazil. The courts of the judicial district of Porto Alegre/RS are elected to settle disputes, subject to the consumer’s right to file suit in the venue of their own domicile, as provided by law.

16. Contact

Questions about these Terms? Contact us at [email protected].